Delivery and Tracking

General information about deliveries

• Which countries do you deliver to?
• What is the delivery lead-time?
• What are the delivery costs?
• Can I change the delivery address ?

Order tracking

• How can I get information on the status of my order?
• How do I schedule/ postpone delivery in case of absence?
• What should I do if articles are missing from my package?
• What should I do if my product arrives damaged or has a fault?